Lodge a Claim
If you're an Incolink member, lodging an Accident or Illness claim is easy. Scroll down to download your relevant form.
Read MoreWhere to start?
If you have experienced an injury or illness and would like to make an insurance claim, the first step is to contact the right provider.
Steps to Lodging a Claim
- Download the relevant claim form and TFN Declaration
- Complete all sections of the claim form (e.g Worker, Physician/Treating Doctor & Employer)
- Prepare or obtain all relevant documents (see checklist on front page of claim form)
- Send original claim form with all relevant documents to Total Claims Solutions, click here for contact details.
Your claim will then be assigned to a dedicated case manager who will support you through the entire claims process. Expect a call shortly after you lodge your claim.
If you have any enquiries or need help lodging a claim, please contact us.
INCOLINK Claim Forms
Download the relevant claim form and Tax File Declaration (if applicable)
Emergency Transport Claim Form
TFN Declaration Form not required
Dental Claim Form (accidental only)
TFN Declaration Form not required
Funeral claims are managed by Incolink – please contact Incolink directly.
For full details of the Incolink Accident & Illness Benefits Program, download the brochure from Incolink’s website.
Get in touch with us today
Can’t find what you’re looking for or need to chat to a case manager before lodging a claim? Please contact us and we’ll help you right away.
