Lodge a Claim

If you're an Incolink or CIPL member, lodging an Accident or Illness claim is easy. Scroll down to download your relevant form.

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Where to start?

If you have experienced an injury or illness and would like to make an insurance claim, the first step is to contact the right provider.

Steps to Lodging a Claim

Download the relevant claim form and TFN Declaration
Complete all sections of the claim form (e.g Worker, Physician/Treating Doctor & Employer)
Prepare or obtain all relevant documents (see checklist on front page of claim form)
Send original claim form with all relevant documents to Total Claims Solutions, click here for contact details.

Your claim will then be assigned to a dedicated case manager who will support you through the entire claims process. Expect a call shortly after you lodge your claim.

If you have any enquiries or need help lodging a claim, please contact us.

INCOLINK Claim Forms

Download the relevant claim form and Tax File Declaration (if applicable)

Personal Accident Leisure Time - INCOLINK

Personal Accident (including broken bones) Claim Form

TFN Declaration Form

Discretionary Cover – Ambulance & Dental - INCOLINK

Emergency Transport Claim Form
TFN Declaration Form not required

Dental Claim Form (accidental only)
TFN Declaration Form not required

Funeral claims are managed by Incolink – please contact Incolink directly.

Leisure Time Illness/WorkCover Top-Up/TAC Top-Up &
Workplace Capital Benefits - INCOLINK

Illness Claim Form
TFN Declaration Form

TAC Top-Up Claim Form
TFN Declaration Form

WorkCover Top-Up Claim Form
TFN Declaration Form

Workplace Capital Benefits Claim Form
TFN Declaration not required

Portable Sick Leave - INCOLINK

Portable Sick Leave Claim Form
TFN Declaration Form

Incolink Accident & Illness Benefits Program – Brochure

For full details of the Incolink Accident & Illness Benefits Program, download the brochure from Incolink’s website.

CIPL Claim Forms

Download the relevant claim form and Tax File Declaration (if applicable)

Personal Accident Leisure Time - CIPL

Personal Accident Claim Form
TFN Declaration Form

Leisure Time Illness/WorkCover Top-Up - CIPL

Illness Claim Form
TFN Declaration Form

WorkCover Top-Up claim form
TFN Declaration Form

Portable Sick Leave - CIPL

Portable Sick Leave claim form
TFN Declaration Form

CIPL Accident & Illness Benefits Program – Brochure

For full details of the CIPL Accident & Illness Benefits Program, download the brochure from CIPL’s website.

Get in touch with us today

Can’t find what you’re looking for or need to chat to a case manager before lodging a claim? Please contact us and we’ll help you right away.